Terms of service

Last updated: September 8th 2025

Welcome to Naturally Eden! The terms “we,” “us,” and “our” refer to Naturally Eden. We operate this store and website, including all related content, tools, products, and services (the “Services”), to provide you with a curated shopping experience. Naturally Eden is powered by Shopify.

By using our Services, you agree to these Terms of Service and our Privacy Policy ([link]). If you do not agree, please do not use or access our Services.

1. Access and Account

By using our Services, you confirm you are of legal age in your jurisdiction and have permission for any minors under your care to use the Services on devices you control.

You may need to provide information such as your email, billing, payment, and shipping details. You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the security of your account credentials. Account activity under your login is your responsibility. Accounts may not be transferred, sold, or shared.

2. Our Products

We aim to represent our products accurately. However, product appearance may vary due to device settings.

Product descriptions are subject to change without notice. We may discontinue products or limit quantities at any time.

3. Orders

Placing an order constitutes an offer to purchase. Naturally Eden may accept or decline orders at our discretion. Your order is only confirmed once we process your payment.

Please review your order carefully; cancellations may not be possible after acceptance.

Purchases are for personal use only and subject to our Refund Policy.

4. Prices and Billing

Prices, discounts, and promotions may change without notice. Prices listed on the website do not include taxes, shipping, or customs fees.

You agree to provide accurate, current, and complete billing information and promptly update it as needed.

5. Shipping and Delivery

All delivery times are estimates. We are not responsible for delays caused by carriers, customs, or events outside our control. Risk of loss passes to you upon transfer to the carrier.

6. Intellectual Property

All content on the Services—text, images, graphics, videos, and product designs—is owned by Naturally Eden, its affiliates, or licensors. You may use the Services for personal, non-commercial purposes only.

Do not reproduce, distribute, or use content without written permission. All rights not granted are reserved.

Naturally Eden’s logos, names, and slogans are trademarks and may not be used without consent.

7. Optional Tools

Third-party tools may be available on the Services. We provide access “as is” and are not responsible for their content or functionality. Use such tools at your own risk.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their content or policies. Use third-party websites at your own risk.

9. Relationship with Shopify

Naturally Eden is powered by Shopify. Any purchases are made directly with Naturally Eden. Shopify is not responsible for your purchases, products, or transactions.

10. Privacy Policy

Our collection and use of personal information are described in our Privacy Policy. By using our Services, you acknowledge that you have read it.

11. Feedback

By submitting feedback, suggestions, or reviews (“Feedback”), you grant Naturally Eden a worldwide, royalty-free license to use it for any purpose, including commercial use.

You warrant that your Feedback is original, accurate, and does not violate others’ rights. Naturally Eden is not obliged to keep Feedback confidential or provide compensation.

12. Errors, Inaccuracies, and Omissions

We may correct errors, inaccuracies, or omissions on the website, including product descriptions, prices, and availability, without prior notice.

13. Prohibited Uses

You may only use the Services for lawful purposes. Prohibited activities include:

Violating laws or third-party rights
Uploading malicious code, viruses, or spam
Impersonating others
Interfering with website security or functionality

Violations may result in suspension or termination of your account.

14. Termination

We may terminate access to the Services at our discretion. You remain liable for any amounts due. Certain sections (Intellectual Property, Feedback, Disclaimers, Liability, etc.) survive termination.

15. Disclaimer of Warranties

The Services and products are provided “as is” and “as available.” Naturally Eden makes no warranties regarding accuracy, reliability, or fitness for a specific purpose.

16. Limitation of Liability

To the fullest extent permitted by law, Naturally Eden, its affiliates, and Shopify are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Services or products.

17. Indemnification

You agree to indemnify Naturally Eden, Shopify, and affiliates against claims arising from your use of the Services, breach of Terms, or violation of law or third-party rights.

18. Severability

If any provision is invalid or unenforceable, the remaining Terms remain in effect.

19. Waiver; Entire Agreement

Failure to enforce any provision does not constitute a waiver. These Terms, together with our policies, form the entire agreement governing your use of the Services.

20. Assignment

You may not assign these Terms without consent. Naturally Eden may assign or transfer these Terms without notice.

21. Governing Law

These Terms are governed by the laws of the UK. You consent to the jurisdiction of UK courts.

22. Headings

Headings are for convenience and do not affect interpretation.

23. Changes to Terms of Service

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

24. Contact Information

For questions, contact us at:
info@naturallyeden.uk

Naturally Eden
10 Little Lumpkid, Hadleigh, Suffolk, United Kingdom, IP7 6BF